In the Klang Valley (Greater KL), Malaysia, nearly 1 in 4 residents live in public housing which has many major issues that need to be addressed such as old housing stock and infrastructure, lack of social mobility and empowerment, poor job security and other related systemic challenges. The K2K programme has been designed in response to Covid-19 to test ways to engage with the community during movement control restrictions and deliver aid efficiently and transparently. The project has wider aims to reduce residents’ cost of living, improve standard of living and strengthen management systems in urban poor communities within Malaysian public housing schemes.